Highlights
- Employee performance review phrases help employees understand responsibilities and reduce confusion.
- Constructive feedback supports skill development and keeps employees motivated.
- Balanced feedback fosters a transparent and engaging workplace.
- Objective reviews eliminate bias and focus on measurable actions.
Finding the right words for performance evaluation isn’t always easy. Managers need to balance praising achievements with offering helpful feedback for growth by using the right employee performance review phrases.

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Whether you recognize an employee for meeting deadlines, encouraging a positive attitude, or helping someone improve time management, the right words make a difference. So, in this guide, we’ll provide 55+ employee performance review phrases to match each employee’s strengths and areas for improvement.
Why Are Employee Performance Review Phrases Important?

Your employee performance review phrases can inspire improvement, encourage initiative, and give employees clear direction. Here’s why they matter:
- Clear Expectations
Direct, precise feedback helps employees understand what’s expected of them. When you clarify key responsibilities like time management or attention to detail, you reduce confusion and set them up for success.
- Encouraging Growth
Constructive feedback guides employees toward personal and professional development. Regular reviews highlighting skills like time management or initiative help employees improve and stay motivated.
- Building Trust
A balance of positive and constructive feedback creates a transparent workplace. Employees who feel valued and supported are more engaged and willing to take on new challenges.
- Ensuring Fair Evaluations
Well-structured reviews provide an objective way to measure success. Focusing on actions, such as meeting deadlines or collaborating, effectively removes bias and helps maintain fairness in performance assessments.
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55+ Employee Performance Review Example Phrases for Any Situation

Following are the employee performance review sample phrases you can use to provide positive and constructive feedback.
These valuable phrases for employee performance reviews cover key workplace skills like teamwork, time management, and communication. Feel free to adjust them to fit your organization’s needs. They’re designed as a starting point to help you deliver clear, meaningful feedback.
1. Teamwork and Support
Here are some examples of positive and negative feedback about teamwork and support and some of the employee performance review phrases to be used:
Positive Examples:
- Leads a motivated team that works well together and meets deadlines.
- Willingly helps colleagues and team members.
- Builds strong relationships with everyone on the team.
- Encourages team members to support each other when needed.
Negative Examples:
- Refuses to help coworkers, even when asked.
- Skilled but doesn’t always share knowledge with others.
- Needs to improve teamwork skills.
- Rarely acknowledges coworkers’ contributions.
2. Obligation and Competence
Here are some examples of positive and negative feedback about responsibility and skill:
Positive Examples:
- Works independently with confidence.
- Completes tasks on time.
- Eager to learn new skills and processes.
- Consistently produces high-quality work.
Negative Examples:
- Frequently arrives late without explanation.
- Fails to complete assigned tasks.
- Takes too many breaks.
- Often leaves work before the scheduled time.
3. Attitude
Here are some examples of positive and negative feedback about attitude:
Positive Examples:
- Maintains a positive attitude, which helps in making good decisions.
- A positive mindset is their greatest strength.
- Shares uplifting ideas and inspires others to stay optimistic.
- Motivates colleagues to give their best at work.
Negative Examples:
- Works hard but needs to improve problem-solving skills.
- Sometimes gets impatient with team members.
- Occasionally shows a negative attitude toward coworkers.
- Often complains about work processes but doesn’t suggest improvements.
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4. Efficiency and Quality of Work
Here are some examples of positive and negative feedback about efficiency and work quality:
Positive Examples:
- Pays close attention to detail.
- Maintains a high level of accuracy in work.
- Delivers high-quality reports with up-to-date information.
- Carefully reviews and fact-checks all written materials.
- Completes tasks on time and meets project deadlines.
Negative Examples:
- Struggles to meet monthly performance goals.
- Quarterly reports often contain errors.
- Delays responses to requests.
- Needs reminders to follow production standards.
- Struggles to follow established work processes.
5. Flexibility
Here are some employee performance review phrases of positive and negative feedback about adaptability:
Positive Examples:
- Consistently meets or exceeds project expectations.
- Stays calm and composed under pressure.
- Finds and applies new, more effective business methods.
- Quickly adapts to changes in assignments.
- Welcomes feedback from colleagues and managers.
Negative Examples:
- Resists changes that could improve productivity.
- Needs to be more open to changes that enhance efficiency.
- Struggles to accept new approaches.
- Needs encouragement to stay on schedule.
- Often ignores low-priority tasks.
6. Communication and Interpersonal Skills
Here are some examples of positive and negative phrases:
Positive Examples:
- Strong verbal and written communication skills
- Listens actively and communicates in a friendly manner
- Clearly explains project tasks to team members
- Helps colleagues stay on track and meet deadlines
- Works well with others to build strong relationships
Negative Examples:
- Struggles to lead and communicate effectively with the team
- Has trouble expressing ideas and messages clearly
- Needs to improve communication with team members
- Takes feedback poorly and needs to adjust its approach
- Needs encouragement to work well with others
7. Creativity and Innovation
The following are examples of positive and negative phrases:
Positive Examples:
- Comes up with creative solutions to challenges
- Handles tough problems with smart solutions
- Turns innovative ideas into real results
- Thinks outside the box to find new approaches
Negative Examples:
- Doesn’t support creative thinking in the team
- Lack of creativity slows down progress
- Unwilling to step outside their comfort zone to solve problems
- Shows little interest in using creative or innovative ideas
8. Customer Service
Here are some examples of helpful and unhelpful employee performance review phrases when talking about customer service:
Positive Phrases:
- "Customers are highly satisfied."
- "Stays calm and patient with difficult customers."
- "Quickly and effectively resolves customer complaints."
- "Continuously improves the customer experience."
- "Listens carefully before responding or offering solutions."
Negative Phrases:
- "Needs to improve listening skills with customers."
- "Has trouble resolving customer complaints."
- "Takes too long to address customer concerns."
- "Doesn’t plan for potential customer issues."
- "Doesn’t engage enough with customers."
9. Dependability
Here are some examples of strong and weak employee performance review phrases about dependability:
Positive Examples:
- Always willing to go the extra mile to complete tasks.
- Recognized for being reliable and hardworking.
- Shows consistent dedication and commitment to their work.
- Can be counted on to complete tasks on time.
- Takes on assignments with a strong sense of responsibility.
Negative Examples:
- Work quality is inconsistent and needs frequent review.
- Needs to improve reliability and consistency.
- Does not always support teammates in meeting deadlines.
- Frequently asks others to take on their workload.
- Has not shown a willingness to assist colleagues when needed.
10. Leadership
Here are some examples of strong and weak employee development performance review phrases:
Positive Examples:
- Encourages open communication and values team input.
- Recognizes and utilizes each team member’s strengths.
- Keeps the team motivated, focused, and engaged.
- Regularly acknowledges and appreciates team efforts.
- Fosters a culture of learning and growth.
Negative Examples:
- Needs to improve at inspiring creativity and innovation.
- Should work on treating coworkers with more respect and equality.
- Struggles with assigning tasks effectively.
- Does not consistently recognize team achievements.
- Shares confidential information inappropriately.
Summary
Employee performance review phrases are important because they help employees understand their roles, improve their skills, and stay motivated. Giving clear and balanced feedback builds trust and creates a positive workplace. Fair evaluations ensure performance is measured based on actual actions, not personal opinions. Using the correct employee performance review phrases, managers can guide employees toward success while keeping the workplace productive and supportive.
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